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Cookie Policy

1. Introduction

This Cookie Policy explains how Surrey Roofing Specialists (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit or interact with our website: https://surreyroofingspecialists.com. Cookies help us provide you with a more personalised and seamless browsing experience. By continuing to use our website, you acknowledge and agree to our use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that websites place on your device (such as a computer, tablet, or smartphone) while you browse. These files contain small amounts of data, including a unique identifier, which is used to remember your preferences, enhance website performance, and collect aggregated data about user behaviour. Cookies do not cause harm to your device and cannot be used to run programs or deliver viruses.

3. Types of Cookies We Use

We employ various types of cookies on our website, each serving a distinct purpose:

  • Essential Cookies: These are required for basic site operation and security. They enable you to navigate the site and use essential features such as submitting contact forms or accessing secure areas.
  • Performance Cookies: These help us measure the performance of our site by collecting anonymised data about how users interact with it, such as the number of visits or which pages are most frequently visited.
  • Functionality Cookies: These cookies remember your preferences, such as your chosen region or language, in order to personalise your experience and prevent the need to reconfigure settings each time you visit.
  • Analytical Cookies: These are used in conjunction with third-party tools like Google Analytics to better understand user activity and trends, allowing us to improve the design, layout, and overall user experience of our website.

We do not use cookies to gather personal data for direct marketing or advertising purposes.

4. Examples of Cookies in Use

Cookie Name Purpose Expiry
cookie_
notice_
accepted		 Store user consent to our cookie policy 1 year
_ga Google Analytics helps identify unique users 2 years
_gid Google Analytics – tracks user session data 24 hours
_gat Google Analytics – regulates request rate 1 minute

This table may be updated from time to time as we add or remove cookies in line with website improvements.

5. Third-Party Cookies

Our website may feature content or tools from third-party providers, such as Google Maps, YouTube videos, or social media sharing buttons. These third parties may set cookies on your device independently of our control. We are not responsible for how these external providers handle your data, and we advise you to consult their respective cookie and privacy policies for more information.

6. Managing Cookies

You have the right to control how cookies are used on your device. Most modern web browsers offer settings that allow you to:

  • View and inspect the cookies stored on your device
  • Delete specific cookies or all cookies at once
  • Block cookies from particular websites
  • Block all cookies entirely (although this may affect website functionality)

Additionally, on your first visit to our website, you will be presented with a cookie consent banner where you can accept or reject non-essential cookies. You may change your preferences at any time by clearing your browser’s cookie cache or revisiting our site.

7. Your Consent

By using our website, you consent to the deployment of cookies as described in this Cookie Policy. You may withdraw your consent at any time by adjusting your browser settings or using the opt-out tools provided. Please be aware that disabling certain cookies may impact the availability and performance of certain website features.

8. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in legislation, updates to our cookie usage, or improvements in technology. We encourage you to review this page regularly to stay informed about how we use cookies and how you can manage your preferences.

9. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

Surrey Roofing Specialists

Whether you want a repair service or installation, get in touch with our experts to discuss your roofing project.

Call our team at Surrey Roofing Specialists on 07946 640262 today.

Make an appointment